Turnaround: 10 business days after I receive your material.
I document one system, tool, or technical process so that whoever inherits it can understand, run, and troubleshoot it: what it does, how it fits together, routine tasks, known problems, and who to contact.
Included
- One handover document for a single system or process (up to 10 pages)
- Delivered as an editable Word document and a PDF
- One revision round within 10 days of delivery
What I need from you
- Answers to an intake questionnaire (emailed after ordering)
- Existing notes, diagrams, configuration summaries, or access to written material
Not included
- Access to your live systems or credentials (please never send passwords)
- Diagrams beyond what is supplied or can be drawn from your material
- Live walk-throughs